Dog boarding
Plan their stay around familiar food, rest and handling preferences.
- Usual food, portions and meal times
- Rest routine, familiar belongings and handling preferences
- Preferred stay dates and who will bring and collect them
First-stay introduction for pets from Westmere
Dog & cat boarding in Willow Ridge
Discuss suitability and the things that help them settle before a stay.
A useful conversation before their first stay.
Their first introduction begins with the details you can share. Tell us what feels familiar, how they respond to new people and anything you would like to talk through before planning a stay.
Discuss the service, suitability and the next step together. We agree the introduction and any later stay separately; requesting one does not automatically confirm the other.
The details to bring to the conversation.
Specific, everyday observations help us ask the right questions. Nothing needs to be perfect before you get in touch.
- Experience of being away from home and meeting new people
- Usual meals, rest and handling preferences
- Questions to discuss and your preferred introduction date
First-stay introduction for Westmere.
If you are travelling from Westmere, plan arrival and collection at our Willow Ridge base. Share any journey considerations that affect the stay you have in mind. We discuss the journey to us alongside your pet’s needs.
What happens before the day.
Your request starts a conversation. Suitability and dates still need to be agreed.
Share their everyday routine
Choose a stay option and suggest dates. Tell us about their usual food, rest and the familiar things you would like to bring.
Talk through their care
Share individual needs and handling preferences so we can discuss suitability and the care that can be agreed.
Agree the stay details
The service, dates, arrival, collection and care details need to be agreed before you treat their stay as confirmed.
Get ready for their stay
Check the food instructions, familiar belongings and collection contact. Tell us if their routine or care needs change before arrival.
Before you make a request.
Questions about your pet or the arrangement are welcome.
Other options to explore.
All services
Cat boarding
A quieter stay for cats, with their own routine at the heart of the plan.
- Usual food, portions and feeding instructions
- Carrier preferences, rest routine and familiar belongings
- Handling needs, proposed dates and collection contact
Household companions
Talk through a stay for pets from the same home, with each pet considered.
- Individual profiles, food instructions and care notes
- How they interact and anything you would like to discuss
- Proposed stay dates and arrival and collection contacts
Let’s talk about their home away from home.
Tell us the details that matter to your pet. We’ll talk through the fit, timing and next step together.