From first hello to a familiar stay.
Dog & cat boarding in Willow Ridge
Know what to share, what needs a conversation and when the arrangements are actually agreed.
A little clarity before the day.
Share their routine, discuss the care and agree arrival and collection before making plans.
Share their everyday routine
Choose a stay option and suggest dates. Tell us about their usual food, rest and the familiar things you would like to bring.
Talk through their care
Share individual needs and handling preferences so we can discuss suitability and the care that can be agreed.
Agree the stay details
The service, dates, arrival, collection and care details need to be agreed before you treat their stay as confirmed.
Get ready for their stay
Check the food instructions, familiar belongings and collection contact. Tell us if their routine or care needs change before arrival.
Bring the details, then agree the plan.
- Their normal feeding and rest routine
- Individual care and handling notes
- Stay dates, arrival and collection contact
Suitability and the care arrangement must be agreed before a stay is confirmed. Boarding is not veterinary or emergency care.
Use a preparation checklistA few questions along the way.
Ask about anything that matters to your pet before care is agreed.
Let’s talk about their home away from home.
Tell us the details that matter to your pet. We’ll talk through the fit, timing and next step together.