First time staying?
Bring the little things that help us get to know your pet.
- Usual food and instructions
- Familiar bedding, discussed first
- Handling preferences and care notes
A little home away from home. Tell us about their food, routine and familiar comforts so we can discuss their stay.


Plan their stay around familiar food, rest and handling preferences.

You know how they like their dinner, where they like to rest and what helps them feel at ease. That is where our conversation starts.
Share individual needs, handling preferences and the things they know from home.
Talk through meals, rest and the arrival and collection plan before their stay.

Does dinner come with a favourite bowl? Do they like a quiet corner?
Tell us about the everyday details.
Pets from the same home can have different routines. Share food, rest and handling notes for each dog or cat before discussing their stay.
We consider each companion separately. Arrival together does not automatically mean shared accommodation or identical care.
Explore household stays
Start with a conversation about their stay. We’ll discuss suitability, the care arrangement and the dates before anything is confirmed.
Request a stayA first introduction and a familiar return need different conversations.


Familiar belongings are most useful when they come with familiar instructions. Before a boarding stay, gather the routine, food and handover details you want to discuss.
Read the guide
“They eat normally” leaves a lot for somebody else to guess. Clear feeding instructions describe the food, amount and timing your pet knows, with individual details for each companion.
Read the guide
A stay has two handovers, and both deserve a plan. Clear dates, named contacts and current instructions help the arrival and collection conversation stay practical.
Read the guideFood and routine. Arrival and collection. Anything that helps us understand your companion.
Bring your questions before arranging care, so we can talk through the details together.
Request a stay